It is at the discretion of each trading partner as to the extent of testing, if any. Please contact your trading partners to understand their testing requirements.

You will not be contacted by Covisint to perform this self-test. You can perform the loop back test at any time to validate your ability to send/receive messages with Covisint Connect. The following steps must be completed before a successful loop back can be performed:

1. Trading Partner profile setup/created (identifier codes added)
2. Connectivity channel requested and approved (FTP Mailbox, HTTPS Mailbox, etc.) Note: You should have created a separate username/password for accessing your mailbox. This is separate from your portal user ID.
3. Connectivity channel network / firewall setup completed, if required (VPN tunnel, ANX Tunnel, firewall rules, etc.)
4. Request and approve a trading partner relationship with one of your own codes (ie. same sender, receiver ID). Because you are requesting a relationship with your own code you have the authority to approve that relationship.
5. Setup a default routing rule so all messages received can be routed to the connectivity channel previously created. Note: You are not able to set up routing rules until your channel has been enabled.
6. Obtain a sample EDI document (any document you may already receive from a customer/supplier).
7. Edit the EDI document so the sender and receiver IDs match the trading partner relationship previously established (i.e. same ID for both sender/receiver). Note: Covisint does not provide sample data.
8. Submit or send the sample EDI document. A tracking ID should be returned.
9. Access the Connect user interface and search for the tracking ID returned from your loop back test. If successful, the message should have been routed back to your connectivity channel.

Channels may be shared among several trading partner profiles in your organization. Thus, charges to set up and maintain channels must have a payment account that is separate from the trading partner profile payment account.

While trading partners do not need more than one channel for sending and receiving messages, some trading partners may choose to implement different solutions for different divisions of the company. Covisint Connect allows trading partners to have and maintain multiple channels in order to accommodate these companies.

During the request for channels (connection methods), there are different options and configurations dependent on the direction (sending or receiving). The only exception to this is requesting a static Mailbox channel, for which the Covisint Connect team can set up both the sending and receiving channels at the same time.

Yes, the Covisint Connect system is available 24 hours a day, seven days a week. The option to add a maintenance window is for your system, not ours. By identifying the potential date and timeframe of a maintenance window, the Covisint Connect system can be more proactive about alerts and notifications during a potential maintenance window by your system.

If your system that supports this channel is temporarily unavailable, and you would like to prevent transmission of transactions to and/or from this system, then disabling the channel will achieve this.

Mailbox Channels support trading partners pushing transactions to and getting messages from the Covisint Connect system. Persistent Channels support an open connection between Covisint and the trading partner, allowing near real-time sending and/or receiving of transactions.

Rules are pre-ordered based on how specific (the number of defined attributes) the rule is. For example, a rule is "IF the sender code is 123, AND IF the receiver code is ABC, AND IF the document type is EDIFACT DELFOR, THEN apply send to Channel X" - This has 3 defined attributes. Another rule might be "IF the sender code is 123, AND IF the document type is EDIFACT DELFOR, THEN send to Channel Y." - This has 2 defined attributes (the number of IFs). The system automatically implements rules with more defined attributes (if it didn't, some rules would never be implemented - in the examples, the first rule must be run before the second rule).

You will receive an email stating so.
* If you requested a persistent channel, you will be contacted by a Covisint Connect Specialist.
* If you requested an FTP Mailbox, this email will inform you that your channel/mailbox is activated, and ready for you to test. In order to connect to Covisint via FTP-MAILBOX, ANX or VPN tunneling is required to maintain security. Please complete and return the tunnel application form, providing us your ANX or VPN information on the appropriate sheet.

Refer to the FTP Mailbox Connector Guide
Download the Tunnel Application Form

* If you requested an HTTP(s) Mailbox, this email will inform you that your channel/mailbox is activated, and ready for you to test. When logging in to the SENDING mailbox and the RECEIVING mailbox, be sure to use the login credentials for the channel and not the profile. Note: URLs are case-sensitive and must be typed exactly as they appear in the documentation.
This is the URL to your SENDING mailbox: https://messaging.covisint.com/invoke/HTTPConnector.Mailbox/post
This is the URL to your RECEIVING mailbox: https://messaging.covisint.com/invoke/HTTPConnector.Mailbox/get
Download the Tunnel Application Form

Rules MUST be automatically ordered by the system in terms of how many defined attributes. For example, all the rules under 6 defined attributes will be run before any of the rules with 5 defined attributes. However, WITHIN the group of rules with the SAME NUMBER of attributes, the trading partner can decide which rules to run first. So, reprioritizing allows the trading partner to move around the order in which the rules are run WITHIN the SAME NUMBER of defined attributes.

You created your login id and password when you requested the channel/mailbox. You created these in the fields "Account Name" and "Password".

Keeping your information secure is of high priority. Passwords expire every 12 months to reduce the risk of passwords being compromised. You will be notified one month prior to the password expiring. The contacts for the Channel will be sent an email informing them the password is about to expire.

Yes. However, this functionality is only available to Trading Partner Administrators. This is accomplished through the Connect user interface.
1. Click on the Channels tab.
2. Click view the channel details.
3. Click on the change password button.

Refer to the Covisint Connect Administrator Guide for detailed work instructions.

No, the channel/mailbox name cannot be changed nor can the account name. You must create and set up a new channel using the new name, including establishing routing rules, etc. Then, delete the old channel (the channel with the wrong name).

The FTP protocol is innately insecure. If files are sent over the public Internet through FTP, these files could be intercepted or sniffed. Therefore, Covisint supports these secure transport options for transmitting FTP.